protegat/dashboards
Dashboard
Every location’s calls, with their reason and outcome, in a dashboard that works on your computer, tablet and phone.
Metrics
Calls per day, most common reasons, minutes, and how many are resolved by AI and how many go to your team.
Management
Change the number calls are transferred to, to match your team’s shifts.
Transferred calls
The latest calls passed on to a person, so you can call them back with one tap.
Shop
Order products and supplies for your business from the same dashboard.
On every device
Access the same dashboard from your computer, tablet and phone: check your calls, change the escalation number or place an order wherever you are.
Screenshots of the Laundry Park dashboard. The dashboard itself is in Spanish.