protegat/support
Autonomous voice agent
An AI assistant that answers your business calls instantly, 24 hours a day, every day of the year, and only transfers to your team when needed.
What a call looks like
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Incoming call
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1. A customer calls your business on the usual number.
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In progress · assistant
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ReasonOpening hours
Query“Are you open on Sunday afternoon?”
2. The assistant answers instantly and resolves the query.
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Resolved by the assistant
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ReasonOpening hours
Answer“We’re open until 10 pm today”
3. If she can’t resolve it, or the customer asks, she transfers the call to your team.
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Ended
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ReasonOpening hours
Duration1 min 32 s
Resolved by AI
4. Everything is logged in your dashboard.
- Speaks your language
- Answers in Spanish, English and other languages, every day of the year.
- Follows your rules
- Knows your business: opening hours, services and how to handle frequently asked questions.
- Your team, when needed
- Transfers the call to the manager on duty if the customer asks or the query requires it.
- Real-time tracking
- Every call is shown in your dashboard with its reason, duration and outcome.